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Writer's pictureJoe Mahany

Part 1: Creating a Comfortable Environment: The Foundation of a Great Interview

In the world of video production, the success of an interview often hinges not just on the questions asked or the technical setup, but on the comfort and ease of the person being interviewed. When your subject feels relaxed and secure, they’re more likely to open up, share genuine insights, and deliver responses that resonate with the audience.


In this first part of our series on "The Art of the Interview," we’ll explore how to create a comfortable environment that lays the foundation for a truly great interview.


1. Set the Tone from the Start

The way you introduce yourself and the project can significantly impact how comfortable your interviewee feels. Begin by clearly explaining the purpose of the interview, what you hope to achieve, and how their contributions will be used. This transparency helps to build trust and makes the interviewee feel more like a partner in the process rather than just a subject.


Pro Tip: Start with some light conversation before diving into the interview. This helps break the ice and allows the interviewee to relax before the camera starts rolling.


2. Create a Relaxed Atmosphere

The physical environment plays a crucial role in how at ease your interviewee feels. Choose a location that is quiet, well-lit, and free from distractions. Make sure the seating is comfortable and that the temperature is set to a comfortable level. Small touches, like offering water or ensuring there’s a place for personal belongings, can go a long way in making your subject feel at home.


Pro Tip: Avoid harsh lighting or cluttered backgrounds that can make the setting feel intimidating. The goal is to create a space that feels inviting and relaxed.


3. Build Rapport Early

Establishing a connection with your interviewee before the interview begins is key to creating a comfortable environment. Spend a few minutes chatting with them about unrelated topics to build rapport. This helps to humanize the experience and puts the interviewee at ease.

Pro Tip: Find common ground or share a small personal anecdote to help the interviewee feel more connected to you. This connection can lead to a more natural and flowing conversation.


4. Set Clear Expectations

One of the best ways to alleviate an interviewee’s anxiety is by setting clear expectations. Explain the interview process, including how long it will take, what kinds of questions will be asked, and what they can do if they need a break or want to redo an answer. Knowing what to expect can significantly reduce stress and help the interviewee feel more in control.


Pro Tip: Let the interviewee know that it’s okay to pause, rephrase, or start over if they’re not satisfied with their initial response. This reassurance can help them feel more relaxed and confident during the interview.


5. Encourage Natural Responses

Sometimes, interviewees feel the pressure to deliver “perfect” answers, which can lead to stiff or overly rehearsed responses. Encourage them to speak naturally, as if they’re having a casual conversation with a friend. Remind them that it’s their authenticity that will make the interview compelling, not perfection.


Pro Tip: Use open-ended questions that allow the interviewee to explore their thoughts more freely. Avoid questions that can be answered with a simple yes or no, as these can shut down the conversation.


6. Be Mindful of Body Language

Your body language can have a significant impact on the comfort level of your interviewee. Maintain open and welcoming body language, such as facing the interviewee directly, maintaining eye contact, and nodding to show that you’re engaged. Avoid crossing your arms or appearing distracted, as these behaviors can make the interviewee feel uneasy.


Pro Tip: Mirror the interviewee’s body language subtly to create a sense of rapport and make them feel more comfortable.


Conclusion

Creating a comfortable environment is the first and arguably the most important step in conducting a successful interview. When your interviewee feels at ease, they’re more likely to open up, share authentic stories, and provide the kind of insights that make for compelling content. By setting the right tone, building rapport, and creating a relaxed physical space, you lay the groundwork for an interview that not only meets but exceeds expectations.

As you prepare for your next interview, remember that the environment you create will directly influence the quality of the responses you receive. Take the time to ensure your interviewee feels comfortable, and you’ll be well on your way to capturing truly great interviews.


Stay tuned for Part 2 of our series, where we’ll dive into the art of crafting powerful questions that lead to engaging and insightful interviews.

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